Disorganized, misleading, and disappointing. - Community Service Specialist Compass SLS & ILS Employee Review

1.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Help others who are in need of compassionate and responsible caregivers.

Cons

Management in the company is very disorganized and inefficient which makes working for the company a great hassle and wastes their employees time and money. The compensation is horrible for what is required to work there.

Explore other reviews about Compass SLS & ILS

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very kind and supportive work environment. My position and role has been made very clear to me. I have felt so welcome by everyone here!

Cons

Thus far, I have not experienced anything I would call a con!

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Compass SLS/ILS has been a meaningful experience for me for the last 7 years. The company truly prioritizes client quality of life, and you can see that reflected in the care and support provided by the teams. There is a strong sense of purpose in the work, and leadership does recognize employees who go above and beyond. I’ve also had opportunities to grow professionally, take on leadership responsibilities, and be involved in projects outside of my direct role.

Cons

The workload can be very heavy and at times feels unsustainable, especially during staffing shortages or crisis situations. Communication is necessary between departments. 24/7 emergency support when on call can also be draining and makes it difficult to fully disconnect or recharge outside of work.

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Compass SLS & ILS Response
2mo
Thank you so much for sharing your experience and for the care you’ve given over the past 7 years. It means a lot to hear how strongly you feel the purpose of the work and the commitment to client quality of life. We’re also really glad you’ve had opportunities to grow and take on leadership along the way. We hear you on the challenges around workload, communication, and the demands of being on call. This work can be a lot, especially during tough seasons, and your feedback about needing more support and structure is truly important. We appreciate your honesty and everything you continue to bring to the team.
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