WAH Agent - Wah Agent Concentrix Employee Review

3.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

You work from home, they offer direct deposit and 15 minute breaks and a 30 minute lunch.

Cons

Where do I begin, the worst part of this job is not being paid on time. I was paid 2 weeks after I was supposed and it was a hassle to reach H.R and my trainers were unhelpful during the process. The training is self-paced and rushed I barely knew anything because of the technical issues in training when I got to production. I ended up quitting without regret.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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