Good Ol' Boys System on Steroids - Anonymous employee Concentrix Employee Review

2.0
Apr 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work, two 15 min. breaks and 1 hr lunch and nice allotment of vacation days. Work/life balance is good in some departments.

Cons

Major payroll system issues on certain projects. Regardless of your work ethic and talent, others who have seniority will always be given preferential treatment. Many of them have worked with each other 10+ years. No desire to welcome newcomers who add value and are more knowledgeable than senior reps in the department. Often, its a hostile work environment for newcomers, especially if you don't file in and assimilate as subordinates expect you to.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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