Sales Development - Anonymous employee Concentrix Employee Review

2.0
Jul 27, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Concentrix are mainly deal with customer service contracts and reach out to markets across Europe. Beacuse of this there a re a lot of International employees which makes this a unique place to work in Belfast

Cons

Concentrix are mainly deal with customer service contracts. I joined as part of a Sales Team. This team was being lead by someone with no slaes experience but very good Customer Service Skills. Additionally the team was subjected to a quality control which impacted bonus. This was lead from a customer service viewpoint and the framework had no relevance to sales skills. Poor hardware and poor management from above

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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