Awful management - Advisor Concentrix Employee Review

1.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Fantastic mixture of cultures and languages. Colleagues are by far the best side of working here. System is easy and helpful. You rarely deal with complaints.

Cons

Management = Clueless. Improvisation seems to be the essence. A lot of politics going on. If you're friends (or maybe more) with certain team-leaders, then you get a special treatment - I mean, also at work :) They promise to promote professional development! Ahahahahaha! Awful WF, no work/life balance.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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