Concentrix Kolkata is the worst place to work. If you want to join a Domestic BPO then dont ever think of joining it. - Anonymous employee Concentrix Employee Review

1.0
Oct 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. Its a hell. The head office at DLF is a good one and people who are there know how to work but once you are at clients site then only you can see the true picture. Managers are not at all approachable and they even dont know what is a corpotable culture nor are the trainers up to date. But its a good place to learn cuss words ( galis) that to one that only people who are educated and well behaved will think twice before saying it.

Cons

From the beging be ready that any moment you can loose your job. I have heard trainers who have dropped in during our training to discuss with our trainer whom they want to keep and whom they dont want to sacked. Trainers dont think twice before abusing you or even using cuss words ( galis ) they even dont spare your parents so do the team leaders and managers. There are some words which you cant use in front of female employees but they do. If you think about escalating dont ever do that as you will losse your job. Inspite of being experienced you will be considered as a fresher and you will be treated as if you dont know anything. The work pressure is so much that if you are sick you wont get a leave I have seen people who are suffering from chicken pox or dengue or measels are forced to come to office. Also there is lot of biaseness or faveratism if you are one of the lucky onces then your manager, trainer, teamlead will help you during ceartain tests that you need to give during training also if you are not performing well you will get help from them to clear your certifications. If you dont attend parties or get toghers organised either by your team lead or manager then you become an outcast. Also there is no corporate culture

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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