Working Poor - Customer Service Representative Concentrix Employee Review

1.0
Mar 4, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a job and people I work with

Cons

They don't really appreciate their employee's, a good example of this is that tenure employee's know make the same as New hires which is basically Minimum wage! Tenure employee's are also at risk of getting some of the least desirable shifts! They say they wonder why they Can't retain staff, well maybe if they show that they really want people buy paying them better and show some appreciation to those that have stuck it out, maybe that may help. But they won't, they really like the high turnover, in fact they look for excuses to fire employee's too! Multi-Million dollar Corporation that pay's the people that represent them Minimum wage, anyone working there should be looking for a better job every chance they get!

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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