Looking For Stress? Look No Further - Customer Service Representative Concentrix Employee Review

1.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

This company is great. At pushing you to find another job as quickly as possible.

Cons

Here are just a few magic moments i experienced when working for OnStar: - The payroll will pull a magic lever to display how much money they will take away from your salary every month. It's like a slot machine that you play every month but every time you play you lose a different amount of money. - Your schedule will be organized with such precision and finesse that you won't be able to stop yourself from chuckling before falling into a deep depression. Whether it be a starting schedule of 2pm on monday followed by a 10am start on tuesday and to finish you off a 4am on a wednesday, or a lovely 4am start on saturday and an incredible finish of the week on sunday, at 4:45am. Sleeping is a privilege and if you work for OnStar, a privilege that will be taken away by the Gods Of Olympus ( Workforce Management). - Lucky for you, your vacation will be denied on most occasions so you don't have to see your loved ones. Who needs family or friends anyway when you have OnStar right? Booked your vacation 6 months in advance? Don't worry, your vacation will get removed due to lack of coverage. Bought the plane ticket already? That's too bad, but don't worry, you get to spend your days in a dirty office with other frustrated people that got their vacations denied! You'll have so much in common! - The lovely management at OnStar can only be compared to hurricane Katrina however the damage they do is more mental than anything else. You get to see someone that can't even manage himself or his drug addiction trying to manage a company of over 100 people. It's the best! In conclusion i would just like to say that OnStar Europe is like Narnia, once you open that door you are in a whole different world filled with mythical beings and wonder. If you still want to work here then don't forget to put some money aside each month because you will need it to pay for a psychiatrist. Good luck.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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