Cons Outweigh Pros - Technical Support Advisor Concentrix Employee Review

1.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

-Great workmates -Near Public Transport -Good job for someone looking for call centre experience

Cons

-Pay is really low compared to other call centre jobs -Management does not care about your opinions at all. All they care about is stats -Management does not seem to care too much about mental health. -High staff turnover -Unsanitary workspace - they don't seem to clean office equipment unless someone complains -Computer is slow and buggy -high stress + low wage = not worth it -Company does not invest in staff at all. No upgrades in equipment, really low bonuses.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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