Cattle Call - WAH Customer Service Representative Concentrix Employee Review

1.0
Jun 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The paycheck did not bounce.

Cons

I was hired as a full time Customer Service Representative. During the hiring orientation we were told that we were hired for a certain project but not to worry since they had plenty of work once that project was done. I purchased a new computer, phone, headphones etc to do my new job. I also had a landline installed. Once training was started they started back pedaling. Then it was we might have work and if you do a good job you will be kept on. I was told to sign off a couple of hours before my last scheduled shift and have not heard from them since. I have tried contacting other employees in management and recruiting as to what was going on and no response was received. If you have all the equipment required and don't mind a temporary job go ahead. If you expect anything else you will end up feeling used.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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