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      Concentrix

      Engaged Employer

      Concentrix reviews

      Covid-19 Shows a Company's Empathy - Technical Support/Customer Service Concentrix Employee Review

      2.0
      Aug 12, 2020
      Technical support/customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      No experience necessary Training period is usually thorough Rewards for metrics met

      Cons

      Poor management in times of crisis HR is hard to get in contact with when needed Your TL could make or break your performance

      avatar
      Concentrix Response
      5y
      Thank you for your review, we can genuinely empathize with our staff who had to make the fast shift to work at home in the past few months. We really appreciate the feedback and your honesty when it comes to some of the challenges due to COVID-19. The safety of our staff and their families is important to us and we appreciate you doing your part to move to a home based office quickly.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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