Opportunities for improvement - Anonymous employee Concentrix Employee Review

3.0
Sep 10, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented people to work with that will make you want to come to work. Some line managers are really supportive and help you grow Working from home policy is great (but somehow is feels valuable now since it became the norm). Focus on gender equality and the pay gap in the workplace.

Cons

Ever-increasing austerity measures despite stable business performance which saves the company maybe a couple of thousands of dollars a year. Do you consider that the impact of these small financial gains may have significant negative consequences on areas such as employee morale and motivation? The focus on P&L is threatening to the values and culture. The finances are very important but aren't they driven by how much your employees are invested in making the business successful? Rate of innovation is intensifying the sense old-fashionedness. Career development opportunities are limited and it depends on luck more than hard work. Could business benefit from using a framework that will create equal opportunities for all employees? Compensation is below the industry standards for most of the roles and the business is in denial. Company's strategy is to let people go instead of adjusting their salaries. Doesn't finding new talent cost more?

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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