Poor employee experience - Anonymous employee Concentrix Employee Review

3.0
Oct 9, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Colleagues can be very supportive depending on the office - 'Some' good projects to work on but not always - A great place to work if you are starting out as a graduate developer, you will learn very quickly - The Melbourne office seem to be more progressive with a great culture - Brown bag sessions across offices during COVID

Cons

- Lack of experience amongst senior level staff - Lack of delegation amongst the leadership team, this may be due to lack of trust overall - Roles of seniority are not defined ver well - Payscales are not defined at all and HR have no intention of doing this - Questionable HR capabilities - Company processes are almost non existent - Poor work life balance in the Sydney office - You'll be treated like a junior for the first year, regardless of your seniority - Employees that have been in the company for a while are reluctant to change their ways of working

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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