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      Concentrix

      Engaged Employer

      Concentrix reviews

      DON'T WASTE YOUR TIME - Saves Representative Concentrix Employee Review

      1.0
      May 7, 2021
      Saves representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Expect to not be paid. There are no pros.

      Cons

      HR is non existent No sick pay No paid breaks Expect to not be paid correctly Useless TL Shocking campaign Expected to take abuse from customers who are threatening Don't expect to get support from WFH, the TLs on shift will ignore you and not respond when you have a irate customer who needs help You'll be expected to sell iPhone 12s to pensioners Systems are a joke Constant IT issues No mental health support No way to raise concerns (I have spent hours trying to contact over 8 people about my pay issues and nothing as usual) You will get treated like an idiot Useless training Unless you lick round a TL, you won't be treated with respect Extremely old and outdated hardware

      avatar
      Concentrix Response
      5y
      Hello dear ex-colleague, thank you for your feedback. We are disappointed to hear that you did not enjoy your time with us. It is very important to us to create a positive working atmosphere and to give our staff the tools and training required to do their job to the best of their ability. We will raise your feedback with the appropriate departments to ensure no other staff are feeling this way. If you should feel the need to talk to us, we would be happy to hear from you even now. Perhaps we can then clear up a couple of misunderstandings. In this case, please contact your former personnel department at any time. We wish you all the best for your future! Thanks, Lisa

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      Jun 10, 2026
      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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