DON’T work here - Medical Claims Processor Concentrix Employee Review

1.0
Jan 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home was nice until they sent us spy cameras that watch us all day and make us clock out on a break whenever we’re getting out of our chair.

Cons

Maybe have a little faith/trust your employees. They lied to us about the urgency of this security camera only for me to talk to some people who work in cyber security, who said this was basically to spy on us and see if we we’re in our chairs 40 hours a week minus 2 breaks and lunch. This are not normal working conditions, human beings (we’re not just workers CONCENTRIX) deserve to be able to take longer lunches if we’d like, take walks, get up and stretch, and work in the privacy of our own home without having our faces scanned randomly using “facial biometrics”. If anyone reads this and are still working at concentrix under the camera, THEY LIED TO US. If they really needed it som much for security they would just have us come into the office. They also said if there was a breach, most companies would simply take the computer and wipe it. To say my privacy feels invaded does not even begin to explain what I feel. Angry really, that companies can treat their workers like this and their aren’t updated privacy laws to fight against this.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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