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      Concentrix

      Engaged Employer

      Concentrix reviews

      All looks and no form - Anonymous employee Concentrix Employee Review

      3.0
      Mar 6, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work progression (As long as you play the game) - Good location - Usually serious projects (Let's say, you won't be scamming people) - Straightforward hiring process - Competent HR - T&Q is separated from the Operational pyramid

      Cons

      - Non competitive salaries (There are just simply way better options out there) - Pushing for mandatory office presence. (If you want to grow, you have to go to the office, 5 days a week, even if is just to hold MS Teams meetings with your working at home team) - Terrible facilities (They look nice from the outside, but office space too small, not enough microwaves or elevators, broken water machine, too little space to eat. Some people just eat their cold food standing up, operational personal do not even have desk, yet they are pressured to go to the office, no parking spaces for most people, yet the parking lot is empty). - You have to witness usual corporate abuse from management, specially on the operational side, when they treat agents like objects and not like people, specially if they come from an agency. - Most promotions are already given to people who keep friendly relationship with management.

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      Concentrix Response
      3y
      We are grateful for your review, even if your experience isn't our best reflection of Concentrix for a home through your career. We do provide our leadership an overview of this anonymous feedback on a regular basis so that we can continue to focus on what our staff both want and need, however we encourage you to share more information with your local People Solutions leadership or to staff.online.feedback@concentrix.com, which is another means of providing us more specific details with the guarantee of your anonymous feedback being shared for consideration. Our staff are important to us and we want you to enjoy a long and stable career at Concentrix, we hope that you will give us more information to make this happen.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      Jun 10, 2026
      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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