Nightmare - Agent Concentrix Employee Review

1.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, believe me.

Cons

Instead of spending money buying pizzas, snacks, drinks, etc to deceive employees leading them to think that it is actually a great company to work in, the "big bosses" should control, verify and investigate - in a fair way -how managers are treating people. People Solutions will not act on managers, even if they have made a big mistake. they will only make decisions like disciplinary proceedings or dismissal with agents. They blindly believe in the "superiors". In Porto (Portugal), the most toxic work environment I've ever known. Managers do as they please. they are "untouchable". Associate directors and directors don't care about these things. They spend their lives in meetings after meetings through Teams, often from home. They are "bigs", with big salaries, why bother with the "little ones". People leave the company like ants leaving the shelter to look for food. Injustices, moral harassment and humiliations happen every day at Concentrix in Porto. It is time for the labor authorities in Portugal to do a thorough investigation. or the media....That s enough!

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Concentrix Response
2y
Thank you for stopping by to leave this candid feedback regarding your experience working here at Concentrix. We are committed to providing the best work environment possible for our Concentrix team and ensuring its in line with our strong culture. It's disappointing to hear your concerns regarding your as soon as you can. You're a valued part of the Concentrix team, and we want to do whatever possible to address these concerns, show you that your time here is valued and help make this a happy, fun place for you to come to work! Please contact staff.online.feedback@concentrix.com for further assistance.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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