Beware of proposals to hire and relocate you may find yourself in a foreign country with no means of survival - Technical Support Agent Concentrix Employee Review

1.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

None, worst human resources I have ecer encountered

Cons

Concentrix is a dishonest company that treats his employees as if they are not humans. Beware of their proposals you may find yourself in a foreign country with no means of survival. I was hired to work with Concentrix CVG Servicios Informáticos SL Coruña, Spain. Originally from Portugal that entailed a relocation. After 2 months of recruitment paperwork I arrived at Coruña site of Concentrix and no one knew that I had been hired. I was supposed to have 3/4 weeks of training for Microsoft support, but the trainer assigned to my training was leaving for a 2 week vacation in 3 days. I was left abandoned at the workplace with nothing to do, so I decided to start studying the function. 10 days after my hiring I received a letter saying Concentrix was letting me go or firing me because I didn't adapt to the function. Human resources department of Concentrix is the most despicable and inhuman group of people I have ever dealt with, not answering questions when their inhuman practices are questioned to be clarified. How can a worker not have adapted to a function if he never got the chance to work on the function, neither has received training to do it? BEWARE OF THIS COMPANY SPANISH SITE DO NOT WORK WITH THEM!!

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Concentrix Response
2y
Thank you for your review - its important to us that people who leave us feedback are heard. If you are comfortable sending us more details about your previous experience or why you left Concentrix, please reach out to us at staff.online.feedback@concentrix.com. This is an anonymous way to share your concerns and let us address them with our leadership team so that current and future staff have a great career experience. Thank you!

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5.0
Jun 5, 2026
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CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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