Great Place to Advance Your Career - Operations Manager Concentrix Employee Review

5.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay, great people. The biggest pro is the fact that I have been able to move up in the company each year I've worked here. I started at Concentrix about 5 years ago as a call center agent. Within the first year I was moved into a supervisor position. Since then I was moved into a team manager spot and now I run a whole program.

Cons

There were some pay issues that lasted a couple weeks. It has since been resolved. The only other con is some of the employees are very negative, this is usually due to the fact that they aren't very good at their job and are on their way out. Which, really, in my mind is a pro.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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