Nice place to work, probably dont want to stay for a long time - Sales Advisor II Concentrix Employee Review

2.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues, working together with TL is great, though not all TL. Cool workplace, convenient for transportation for both locals and expats. Probably a bit less restricting than some of the other BPO industries. CNX wont leave you jobless easily if the program is not suited for you, they work hard to make sure you dont suddenly become jobless (though some situation is not able to be avoided)

Cons

Quite toxic depending on the project. You may not feel anything for the 1st or 2nd month, but eventually, it will eat at you if you stayed for more than 1 year. Despite the friendly staffs, when talk about work you have to try very, very hard to convince yourself that you love your work. TL would try to motivate but the power of very very high KPI would most probably render TL motivation to you useless. Management will threated your job as part of their motivation and expect you to be very motivated to work hard to keep your job. If you get a new job, your colleague would most probably congratulate you not because you further your career but more likely they celebrate you for finally able to leave the company. No comment on career opportunity, I feel like they are not able to give everyone an equal opportunity because they already have people in mind before job posting so many applicant are not reviewed at all.

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Concentrix Response
1y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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