Don’t. Just dont - Workforce Real Time Analyst Concentrix Employee Review

1.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Il put this top so everyone sees it - it’s not a pro Employees are asked to write good reviews on here. Constantly. I do not believe a single good review on here is legit. Take that as you will

Cons

Where to start You won’t receive training for anything other than sales assistant and even then it’s extremely basic. If you move up through the “ranks” expect to just be left to your own devices but then ridiculed and threatened to be stepped down again if you do a bad job - you won’t get help when you ask so don’t waste your breath. If you tell them how stressed out you are and how worried for your health you are they will assume “your coming to them as a friend and not as your manager” and won’t do anything to help. “Mental health issues” are treated as fake and you will be laughed at. Managers tell other managers everything. They are not your friend. Remember that. PTO is the absolute bare minimum “Annual pay increase” is laughable - and don’t be expecting a good Xmas “bonus” Your expected to do more than your job description & seen as lazy and useless if you don’t I could keep going but I won’t.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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