Cons outweigh pros - Communications Concentrix Employee Review

2.0
Feb 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun, friendly environment. Low-key, laid-back, good people in general, good benefits structure, and flexible dress code/hours.

Cons

Disorganized is the name of the game. In 2 years with the business I never saw payroll done correctly. Tasks aren't communicated well from senior level staff, so even if your manager rocks, almost everything is a "firedrill"... there is always someone at the top who isn't being transparent with what needs to be done. Pay rates are also well below average. No good performance review structure. Poorly equipped staff don't receive what they need to do their jobs well (tools/programs).

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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