Don't expect a raise or promotion - Customer Service Representative Conduent Employee Review

2.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I have loved the people I work with.

Cons

I have been with the company for 6 years and I was a Team Lead on the fast track to supervisor when we lost the contract and I had to scramble to find another position within the company and the only thing I could find was a CSR role which was $4 less an hour than what I was making in my previous role. They were unwilling to work with me to keep my current salary. Also, they trained me to move up to Tier 2 then restructured leaving me with extra responsibilities and non-stop calls and no pay increase and they stripped my title from me as well.

Explore other reviews about Conduent

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home No travel to.work

Cons

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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