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      Conduent

      Engaged Employer

      Conduent reviews

      Don't work for Cox Houston - Customer Service Representative Conduent Employee Review

      1.0
      May 26, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a paycheck. You have a job. There really is nothing else. Unless you really, really hate being happy.

      Cons

      Everything else. Poor management. Rules and regulations are constantly changing. What is okay one week, will be terminable the next, then okay again the next. No career advancement. Floor support (or reps as acting supervisors) is a joke. They never know what they're talking about. The actual supervisors don't ever want to do their job. Poor benefits. Forced mandatory overtime, including working full shifts, 6 days a week. They always try to find an excuse to not pay us bonuses. They treat employees like trash.

      Explore other reviews about Conduent

      5.0
      May 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management with team leads

      Cons

      Hard to please everyone there

      1.0
      Jun 18, 2026
      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home No travel to.work

      Cons

      I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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