Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Conduent

      Engaged Employer

      Conduent reviews

      Not the worst, not the best - Customer Service Agent Conduent Employee Review

      3.0
      Jun 21, 2017
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, which benefits those of us with health issues or other concerns Hours aren't terrible, some flexibility on occasion Certain programs are closed for the holidays

      Cons

      Extremely outdated equipment not up to par Promises about new/updated equipment constantly made, but not kept Monitoring reviews are done subjectively Tries to 'boost morale' with mininal effort Horrible communication (or lack thereof entirely) Favoritism When we were in office, you could never find a sup or team lead when you needed one WFH transition very rushed and inconsistent; if you weren't ready by whatever date they said (which kept changing anyway) you lost your job

      Explore other reviews about Conduent

      1.0
      Jun 18, 2026
      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home No travel to.work

      Cons

      I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Conduent jobs | Conduent salaries | Conduent benefits | Conduent interviews
      Conduent reviewsConduent Customer Service Agent reviewsConduent review