It's a Job - Customer Service Representative Conduent Employee Review

3.0
Jun 23, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is predictable. It is a job when you need one.

Cons

As soon as you get used to your schedule they have a shift bid and you get a new schedule. They will offer one schedule but advise you to remain flexible and change it up "depending on the need".

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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