The good, the bad and the ugly - Customer Service Conduent Employee Review

3.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The biggest pro for me is my boss, he is a great person and always has our backs. Get paid on time. Goid benefits at a reasonable price

Cons

Lack of pay raises for management. The small gap between supervisors pay and their employees who with their bonus can make more than sups. The fact that everyone is underpaid.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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