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      Conduent

      Engaged Employer

      Conduent reviews

      Gets better every year- no, really! - Supervisor Conduent Employee Review

      4.0
      Mar 26, 2018
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent training for entry level new hires, good support from management and on-site client liaisons for supervisor level, and a renewed focus on employee experience. New changes are being made to give supervisor level employees more insight in the business and more opportunities to drive the company.

      Cons

      As an outsource call center there’s a challenge to balance several different priorities between customers, client, and Conduent. This can be rough for anyone not used to the business. And of course open availability is a must.

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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