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Connexus Resource Group

Engaged Employer

Pay is terrible - Customer Service Representative Connexus Resource Group Employee Review

1.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home is nice

Cons

The pay is terrible with no annual raise

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Connexus Resource Group Response
7mo
Thank you for your feedback. We’re glad you value the flexibility of working from home, and we hear your concerns regarding pay and annual raises. Compensation is an area we continuously review to ensure we’re recognizing the hard work and dedication of our team members.

Explore other reviews about Connexus Resource Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I've met and worked along side some pretty amazing people.

Cons

Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.

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