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Connexus Resource Group

Engaged Employer

Excellent for people that want to work - Bilingual Customer Service Representative Connexus Resource Group Employee Review

5.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Overtime eventually PTO availability Team leaders that actually help Provide equipment

Cons

Need to be able to multitask Need to be able to satisfy evaluations or metrics

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Connexus Resource Group Response
1y
Thank you so much for your kind words and for being a valued part of Connexus Resource Group for over four years — that kind of dedication means the world to us! We’re thrilled to hear you appreciate the overtime opportunities, PTO availability, supportive team leaders, and company-provided equipment. We also appreciate you highlighting the importance of multitasking and meeting metrics — it’s part of what keeps our service strong, and we’re glad you’ve embraced those challenges. Your encouragement to “keep up the good work” is sincerely appreciated, and we’ll be sure to pass it along to the team. Thank you for everything you do, and we’re grateful to have you with us!

Explore other reviews about Connexus Resource Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Connexus gave me an opportunity when I felt like I was quickly running out of options. I've been with them for 5+ years and they haven't given up on me yet. I also love being able to work from home.

Cons

Working from home can be difficult when you try to connect with your team.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I've met and worked along side some pretty amazing people.

Cons

Pay rate does NOT match the amount of stress. Constantly being bounced from one campaign to another. Having to unlearn something you learn one week to relearn another. I was moved to a campaign that did not correlate with me skills at all. I asked to be transferred to another campaign for that very reason. I just wasn't getting it. I was told to wait until the ramp down (busy season ending). When the ramp down came I was laid off after 8 months and 2 campaigns later and just told to "reapply in 90 days", I was told it was for points from 1 day when I had to leave to get my son and a poor performance review after I stated clearly the campaign wasn't a good fit before the points and the review. The lack of concern for their current and former employees is also not worth the crappy pay. I would not recommend this job for anyone looking for stability or a solid career.

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