Pros
+Early shift from 3am-11:30am means you get to go home early if needed, the number of responsibilities will often keep you busy as time flies. +Virtually unlimited amount of overtime work available 7 days a week, usually 16 hours per week since newbies often call off as they are unable to show up in time for their shifts. +Higher discount on Dish TV programming recently approved for internal employees is a huge plus. +Router position is a fun and creative position until management arrives around 8am. +Servicing customers and getting them installed with same day installation booking is a plus.
Cons
-Coverage for benefits are good for dental and vision only. Health is poor. -Management secretive and political often. Cuts are often made with mysterious or dubious reasoning. For some strange reason they enjoy interfering with your work especially when their bosses are in town. Management either attempts to make you believe or find their employees to be 'expendable' no matter how good they are nor how many years of loyal service they put in. -No opportunity for advancement beyond lower paid, salary based Supervisor or Manager. No executive level positions within the Tristate area. Only sidegrades or downgrades in positions appear to available. Position amalgamations are made often with no raise, just an increase in responsibilities. You'll find yourself often training your own Supervisor and/or covering someone elses work on many occasions. -Lower paid and lower educated employees walk in and want to make more than you on day one without putting in the time or showing the necessary amount of skills, this is because management will often have an underpaid Dispatcher I or II stand in for a Router that has called off or terminated even if the Dispatcher I or II is unable to fully perform the job. Even for hourly positions with no incentives management instills a sense of 'performance based' rewards and expendability in the heads of new hires; employee of the month for the dispatching department might be lucky enough to get a $5 Dunkin Donuts gift card. -Employee complaints are heard daily out loud each morning, other employees will even attempt to make false accusations just to get ahead without even attempting to perform. You can be written up even if someone 'thought' they heard you say something negative about Dish Network. -Too many unproductive meetings. -2 years ago (before DNS was created in Pine Brook) this used to be a great place to work. -Dish appears to have no desire to overthrow Directv as the #1 satellite provider. $228 million was spent to acquire Blockbuster instead of all NY sports channels. This is bad for Tri State area consumers and difficult for employees on all levels in all departments to rebuttal.
