Good commission and support, but high stress levels - Retention Specialist DISH Employee Review

3.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive commission. Easy access to necessary info while working. Immediate manager support always available.

Cons

Everchanging methods and strategies that management wants implemented. The nature of the phone calls is very mentally and emotionally taxing

avatar
DISH Response
1mo
It is encouraging to hear that you have found success with our commission structure and felt supported by your immediate manager. Providing the tools and leadership necessary for our teams to succeed is a priority, and we are glad these aspects of your role have been impactful. We understand that the evolving nature of our strategies and the emotional demands of the work can be challenging. We are committed to refining our processes and supporting our employees' well-being as we navigate industry changes together. Your feedback is appreciated as we work to foster a more balanced environment.

Explore other reviews about DISH

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Company push for internal employees to get promoted

Cons

Leadeship is too nero minded

avatar
DISH Response
6mo
It is highly encouraging to know that our focus on internal career advancement resonates with our employees, and we are proud to support the growth of our talent from within. We have noted your perspective regarding the strategic vision of leadership. We are committed to fostering an environment where diverse viewpoints are valued and incorporated into our long-term direction. Thank you for providing this feedback on your experience.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

See reviews by: Helpful|Rating|Date|All