Advance Tech Support/Customer Service - Advance Tech Support/Customer Service DISH Employee Review

5.0
Jan 4, 2013
Recommend
CEO approval
Business Outlook

Pros

I have been with dish 8.5 years. I feel that this is a great place to work. Yes, Dish tells you what they expect of you, but they also provide tools to help you acheive the goals set forth. Training,management, and computer tools are all available to help you be successful with dish as an employee. Promotions are made available to everyone...,how far do you want to go or how hard do you want to make your job,hr and management has always encouraged moving on up!!!! A year ago health issues kept me from work for a couple of months,not dish's fault,my team let the people of my call center know I needed help and people that I may not even have met stepped up like family to help.I for 1 am proud to say I am part of the Dish family,that's how I see my fellow employees and upper management, as family and in a normal family issues do arise but if we work to fix those issues together, then the bumps get smoothed out. I wonder where all of the negative comments about work are coming from,I think the best place to work for must be giving the employees something from nothing and those are probably the businesses that go under and lay off people,helping the overall econemy to fail.I say why leave dish and fail somewhere else? Is dish perfect?,tell me what company is?In the meantime,I will stay with my family and work hard to acheive the family's goal and keep a good productive life going.I choose not to be in management and wanted to see at least 1 good comment posted from some place other than management or corporate.We are a great family!!!

Cons

I have none because if I don't use my available sources made available to me, it is my choice to fail or succeed!!!

Explore other reviews about DISH

5.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The team is super supportive

Cons

A very new team with startup vibes

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DISH Response
11mo
It's wonderful to hear that you're enjoying the supportive team environment and the startup vibes! We're thrilled that our new teams are creating such positive and energetic experiences for our employees. Knowing that you love the team dynamics truly makes our day. We're so glad you're part of our team!
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
4d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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