4.0
Jan 5, 2013
Current employee, more than 5 years
Littleton, CO
Recommend
CEO approval
Business Outlook
Pros
**** Great Opportunity to move to different departments for career path now that "Internal Transfers" go through HR instead of Coaches and Management. **** Shift bids according to performance **** Management becoming more receptive to employee initiative for ideas.
Cons
**** Shift bids according to performance **** Management has a long way to go to be fully receptive to employee ideas and input **** Too much emphases on time vs quality. I.E. using the avaerage of agents handle time that have a high call back rate.