3.0
Jan 15, 2013
Anonymous employee
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Friendly employees/peers, pay for performance bonuses, profit sharing, opportunities for advancement locally, stateside and abroad.
Cons
Upper management seems out of touch at times to realities that front line employees face, employees worked to burnout, negatives that all other call center employees can face - constantly changing goals, angry customers, overworked supervisors, asked to change schedules with little notice, no exceptions for higher education for scheduling (unless you are hired as an intern)