Poor communication, poor management - Sling TV - Scrum Master DISH Employee Review

1.0
Jul 14, 2020
Recommend
CEO approval
Business Outlook

Pros

* Other individuals contributors are fantastic. Lots of smart and great people. * If you can figure out how to play by management's rules, you can go far pretty easily. * Relatively easy job as long as you get used to the sudden priority shifts and wading through communication issues. I never really had to work late or weekends. * There are opportunities for career changes within the company.

Cons

Oh, boy, where do I begin. * It was OK until the last 6-9 months. There was a management change. I used to say that I worked for Sling, but it quickly became Dish. Most of my points about management were a result of this change. * Management did not listen to employee feedback at all. It seemed that management had the mentality of "Do as I say, don't talk back, don't ask questions, and tell me how good I am doing." Management had no desire to enable employees to do their jobs. Management only used employees to do things that would gain favor with their superiors. Since management was sycophants, they expected their employees to be sycophants as well. I just wanted to do a good job, that's it. I didn't want to have to play politics and always thing "What does the director really want?" or "How will thing make my manager look good?" Various issues came up and I had no support from my manager. Also, if ideas were proposed by management, there was very little room for feedback. But let's not forget that management was new and really didn't know how thing were done. * So much infighting. Seriously, this would put most legal dramas to shame how much infighting there was. IT and Product couldn't get along. With IT, it was dev vs non-dev. And even within the non-dev managers within IT, there was so much talking behind each others backs. Managers put on the the face that they know what they are doing, but it was obvious that it wasn't the case. You know, it is OK to ask for help sometimes from your employees. * They are not Scrum. They say they are Scrum, but they are not. They wanted to have managers attend retros which is a no-no within Scrum circles. * Communication within the entire org is just atrocious. It was always "trickle down" or "through the grapevine" types of communications. Rumor mills were rampant because there was no very clear communication. Something would need to be communicated, a manager would tell one person, they would then have that one person tell other people, and that's it. That's how information was spread. Also, any attempt at trying to change this behavior was met with resistance, almost as if you question a manager's authority because you provided a suggestion on how to do something differently. * They company is flat out cheap. They use the phrase "Spend money like it is your own", but they are just cheap. Benefits are horrible and the medical plan, well, at least it is a medical plan. If you really need a job, go ahead and work for Dish/Sling until you find something better. If you have any other options, take them.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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