Pros
The 4/10 schedule was great, Free T.V. Programming, Pretty much it
Cons
Dish only offers one benefit plan that is very expensive and a share of cost that with my family size I just can't afford so I have been without medical insurance for a long time. The quality inspection process is definitely one area that needs to change, for example if you spend 4 hours redoing a job that is only 12 points and was suppose to take you 1 hour, it hurts your PPH (points per hour), your pi money, and metrics for promotion etc. On the other hand if you try to keep your PPH up and just fix the problem instead of redoing the entire installation and only spending the hour that you are scheduled at the job, then you risk getting a failed QAS (quality inspection) which also hurts you for promotion. Stuff like that sets you up for failure which I hope they change in the future, just feel that either way you can't win. Also the Completions when customers call in to cancel the same day, and when you have NLOS(no line of site), or if they have no internet to connect the hopper, all stuff that we have no control over yet hurts us for PI(personal incentive bonus money), and hurts us for promotions. Also all technicians are required to sell these crappy overpriced products to our customers while in their home and most people don't want these products because they can get them cheaper somewhere else. If we don't sell anything we get pressure and stress from our management and also hurts us on our performance appraisal for promotion. A setup for failure system, there is no structure for a career within the company, company is going in the wrong direction in my opinion
