Field Service Technician - Field Service Technician II DISH Employee Review

1.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro about working there is you can say "hey at least I have a job".

Cons

So most these reviews so mandatory over time. You make on national average $15 so I dont see how you can survive on forty hours a week with that. I took all the OVT I could get and yes it sucked sometimes but it wasn't that frequent. Be prepared, they only care about sales. You sign up to be a technician but they can care less whether you spent six hours at one job long as you sold something. Don't sell that day or two days in a row expect a phone call. They will harass the hell out of you about that. The monthly quota when I started in 2013 was $150 a month and went to $700 a month! Some months I did good, sometimes I didn't. Not my fault people didn't want to buy. I brought our merchandise in every job. On my days off I would get several phone calls until I answered to talk about my lack of sales. One of the worse things about Dish is the metric systems for technicians. Every time a vast majority of techs hit goals and get bonuses they will change the metric system the next quarter, so yea, they can change it 4 times a year. The metrics simply are not fair. Customers order the Hopper and they dont have internet you are penalized. Someone missing a TV at the install and you TAGGED the account, still goes against you. They say they will reevaluate , but they don't. Customer tells you to put it on the roof and calls up three days later says he didn't tell you do that, guess what. They get a whole new roof. You are allowed a damage claim fund which is about $4000 a year. Small house, new shingles will eat about half of that. Leave a rut in the yard because there is snow and they didn't clear the driveway, thats about $1000. The absolutely worse part about working there is you work in any and all conditions. any where from -15 below to 115 degrees. Management will tell you to do something that might be border line legal to say OSHA's regulations, but they will not go to bat for you to save their life. The benefits are some of the worse in the country. Worthless as all hell. Just remember when you apply and shake your new supervisors hand, you are looking at the next Lex Luther.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

avatar
DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
avatar
DISH Response
1w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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