Leadership in Denial - Manager DISH Employee Review

1.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Free TV. Good place to start a career if you just graduated college. The University Relations program is pretty strong.

Cons

Leadership at multiple levels keep claiming we're an employee-centric company but don't have any idea what that means. Every benefit and employee policy has some catch to it that puts the burden on the employee rather than the company. A few years ago, they began an employee engagement survey, and after getting the results, many leaders claimed big, exciting changes were coming. A month or two later, our health benefits got significantly worse. Then after acknowledging that our benefits were pathetic, without any changes to them, there was a new campaign to sell how great our benefits package really was. Now, if you mention something to imply Dish isn't employee-centric, they say '"but we did that survey" or something equally lacking in action. Dish is in denial that there's any problem. Leadership expects blind loyalty and pride in the company without returning either to their employees. If you listen to the top brass on television talk about Dish's perennial placement in the "worst places to work", they say "we have a strong culture, and only high achievers will succeed here." In our department, we're nearing 40% turnover, many of whom were top performers. On top of that, most of our recent promotions seem like cases of favoritism rather than merit based. It all leads me to believe Dish is in denial about the problems it has, is unwilling to try to do anything to make it a better place to work, and really doesn't care about losing talent.

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5.0
Jun 23, 2025
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Pros

The team is super supportive

Cons

A very new team with startup vibes

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DISH Response
11mo
It's wonderful to hear that you're enjoying the supportive team environment and the startup vibes! We're thrilled that our new teams are creating such positive and energetic experiences for our employees. Knowing that you love the team dynamics truly makes our day. We're so glad you're part of our team!
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
4d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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