DO NOT JOIN NGSA - NGSA Sales Development Program Dell Technologies Employee Review

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You will make a few solid friends. (You bond over how much you hate the job, and your plans to leave). If you want a logo to use on your resume, then go for it. That is all it’s worth.

Cons

This is a call center job. For hardware. Do not be lied to that you’ll be an AE in 6 months, that’s how they get you in. You will talk to IT managers who hate you every day. The “director” is a glorified baby sitter who watches how many dials each person on the floor makes. If you do not hit 80 unique dials you will be made very aware and/or put on a plan. Metrics are public and sent out to the floor daily. Management is constantly turning over and trying to get field jobs for themselves (literally interviewing for them at work), they are only in management positions because it’s less work while they wait, they do not care about you. On top of this you are in office 8-5 every day, no remote flexibility. If you do stick it out and manage to get the next role (it’ll be a year) you will literally make a lower base salary than the BDRwith the potential to MAYBE crack 95k lol. It’s so embarrassing. Dell is seeing it’s best sellers leave this program within a year and go get paid their worth, it’s going to be a huge wake up call for them. Their best reps are getting the AE title and bouncing to over double their salary at better companies, even some BDRs. In NGSA you are not a BDR, you are a call center machine. Everyone is constantly faking metrics and appointments and your work here means NOTHING. Literally fake made up numbers attached to the “deals” you bring in. I promise you if you join NGSA you will be planning your exit within weeks/months. We talk about it all the time, and many are starting to head for greener pastures thanks to the Dell logo on the resume. That is all this program is worth, the logo and mentioning some residue of EMC sales culture, which is GONE. They gutted that company too. Plus, whether in round rock or Hopkinton you will commute 40 mins to and from office every day living in Boston or Austin since they are too cheap to buy office space in the major cities. They literally have vending machines from the 1980s. No culture no free anything no perks. In layman’s terms, DO NOT JOIN NGSA.

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5.0
Jun 15, 2026
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Pros

Good nice work life balance

Cons

Low growth potential for development

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

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