work life balance is not only a joke but you are not even allowed to smoke.... - Customer Support Dell Technologies Employee Review

2.0
May 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Great pay, great people you can become friends with and add to your work references.

Cons

No work life balance, even though upper management loves to speak of its existence. It is all about who you know and whos behind you are willing to kiss. You rarely get praise for a good deed but will sure hear about a mistake made...management knows nothing of what is done and how to get the job done but love to come up with ways to "streamline" work so it gets done faster..which makes for more mistakes.

Explore other reviews about Dell Technologies

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fulfilling work in the product group

Cons

Pressure and difficult to obtain high visibility work

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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