3.0
Jul 22, 2008
Anonymous employee
Current employee
Londres, Inglaterra
Recommend
CEO approval
Business Outlook
Pros
The people are in general very nice and want to do a good job.
Cons
The senior management have lost the plot and do not seem to understand the consequences of all this moving functions to low cost locations and globalisation. Doing a good job is highly dependent on teamwork and its very hard to form a team with a mailbox. Process is great but you also need people who can think their way through a problem and unfortunately most of the people behing these can't or won't do that. If you want to ensure the best for your customer you have to check everyone's work and sometimes try and do it yourself to get the result.