Company is okay, collections department is not. - Collector Discover Employee Review

4.0
May 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule and are allowed to make schedule changes weekly.

Cons

Upper management showed favoritism and collections environment there is cut throat.

Explore other reviews about Discover

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The best company I have ever worked for.

Cons

No cons for me besides the merger

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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