Friendly People - Account Manager Discover Employee Review

4.0
Jul 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Employee recognition flows like a waterfall Incentive for high scored call listenings Management are all a great fit and all love their job Completely customer focused Daily operating system is extremely easy to use Cafeteria has many options Great place to build a career Company-wide paid lunches and events during work hours

Cons

Incentives for sales are next to nothing, even though the company reported record profits last year. Raises are weak and few and far between.

Explore other reviews about Discover

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The best company I have ever worked for.

Cons

No cons for me besides the merger

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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