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      Customer Service - Anonymous employee Discover Employee Review

      4.0
      Apr 1, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with excellence benefits. Always room for growth.

      Cons

      Political. Promotions tend to be given to personal references, not really looking to actual talent.

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      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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