Loved the Company - Shiv Agent Discover Employee Review

4.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Great supportive management. If you need any help someone is always there for you. Great benefits. Great co-workers.

Cons

VERY high call volume coming in, one day I took about 250 calls. My schedule was horrible and I couldn't put in for a new schedule. When I first got hired I was told I would have rotating weekends off, that wasnt the case

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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