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      Great company, needs to pay more. - Team Leader Discover Employee Review

      4.0
      Jun 6, 2015
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, pto, benefits, work environment

      Cons

      Pay is not competitive. Incentive qualifiers are very punitive. Quality scoring of calls is not fair.

      Explore other reviews about Discover

      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

      5.0
      Jul 7, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

      Cons

      Its collections the call flow process.

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