Great management, horrible systems - Anonymous employee Discover Employee Review

3.0
Jun 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team leaders are all great. They are always trying to help amd coach. I feel bad cause everyday our systems have issues. I just want to come to work and work and they are always trying to fix the problem.

Cons

What was working before leave it alone it seems like everyday we have a system problem. How can i get better at my job if this keepa happening

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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