it WAS a good place to work untill!! they Fired the Boss then every week it was your getting fired on mondy! - Customer Service Representative Discover Employee Review

1.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

work at home opportunity, when I was in the BT team it was a good opportunity.

Cons

they treat you like crap, they have weekly meetings in management on who they can fire and how they can fire that person, even when you are doing great. even when you are at a 96% or higher and meeting ALL the requirements and you have been on the same coaching plan a for 7 months straight because you supervisor says you are doing great. NO opportunity's for growth, unless someone dies or gets fired. IT was a running joke to see who would be fired next we ALL knew we would be fired. it was HELLL working there! I would recommend looking for OTHETR options if at ALLL possible it is the DEAVL.... You will loose your heart sole and mind...

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Benefits

Cons

Internally things are disorganized as Discover integrates into Capital One systems and processes.

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