2.0
Nov 4, 2015
Former employee
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Fun building exercises, time off the phone when your performance is great, rewards are great, food court, computer/game room, everyone is nice and friendly to work with and always helping when you have questions.
Cons
calls are constant in customer service and there is hardly a break in call flow, micromanagement, pay should be higher and more competitive, offering something on every call when the customer wants to get off the phone, horrible card members always yelling, complaining, cursing etc. at you on the phone.